Every common question.
One short answer.

Fixtor is an AI-native back office for small trade contractors. Seven AI roles handle scheduling, invoicing, follow-ups, and customer calls. Built in Canada, free for solo contractors, no credit card required.

Trade contractors running 1 to 20 technicians — plumbers, electricians, HVAC, garage door, appliance repair, and adjacent trades. Designed for owners who do the work themselves or run a small crew, not enterprise operations.

Fixtor is in pre-launch with a Canadian early-access cohort. Sign up on /coming-soon to join the waitlist — we onboard contractors in small batches so we can talk to every one personally.

Fixtor AI Inc. is headquartered in Barrie, Ontario, and incorporated in Canada. Built by a team that's worked alongside trade contractors — not a Silicon Valley product team guessing at the trades.

Yes. Fixtor Solo is free forever — no credit card, no trial expiry. You get all 7 AI roles, 50 credits per month, and fair-use caps of 10 jobs, 10 invoices, 10 quotes, and 20 requests per month.

Solo is $0/mo (1 tech, fair-use). Pro is $29/mo (1 tech, unlimited). Growth is $79/mo (up to 5 techs). Business is $199/mo (up to 20 techs). All paid tiers include unlimited jobs, invoices, quotes, and requests.

No. Every paid tier is flat. Growth covers up to 5 techs at $79/mo flat; Business covers up to 20 techs at $199/mo flat. You upgrade a tier only when the team outgrows it — not on every hire.

Credits meter AI usage. One credit equals one meaningful AI action — drafting an invoice, taking a call, optimizing a route, sending a follow-up. Top-ups at $5/$9/$20 add 50/100/250 credits and never expire.

Nothing breaks. The AI roles pause non-urgent actions until you top up or the next month refreshes. You can keep using the platform manually. One $9 top-up adds 100 credits and never expires.

Yes. No minimum contract, no annual commitment. Cancel or downgrade from account settings; changes take effect at the end of the current billing period. Data is exportable in standard formats before you leave.

Not at launch. Fixtor is monthly-billed with no commitment so contractors can validate the product before locking in a year. We may add an annual discount later — when we do, existing customers will hear first.

Receptionist (calls, bookings), Office Manager (invoices, AR), Dispatcher (routes), Sales Assistant (quotes), Marketing Manager (reviews, follow-ups), Business Coach (daily briefings), Technical Advisor (equipment ID from photos). All included on every paid plan.

No. Every outbound action — invoice, follow-up text, quote, booking confirmation — lands in the approval queue. You see the full text, dollar amount, and recipient before you tap approve. Financial actions cannot bypass approval.

Yes. Each role has an on/off toggle in settings. Turn off the Receptionist if you'd rather take calls yourself; turn off Marketing Manager if you don't want review-request automation. Roles work independently.

Fixtor uses a mix of frontier models — primarily Claude — chosen per role for cost and accuracy. The model layer is abstracted so we can swap underlying providers without changing how the product works for you.

Your data is used to personalize the AI's behavior in your account — nothing is shared with other contractors or used to train third-party models. See /privacy for the full data-handling policy.

Five minutes for the basics. Pick your trade, enter your business name, connect your phone number for the Receptionist, and you're running. Imports, integrations, and AI tuning happen as you use the product.

No. Self-serve signup, no demo required. Solo is free — start, kick the tires, decide if it fits. We're available by email if you want a human, but it's never required.

Yes — generic CSV import works today. One-click migration from Jobber and Housecall Pro is on the roadmap (F-103). Join the migration waitlist on /vs/jobber or /vs/housecall-pro for early access.

Yes. iOS and Android apps with full offline support — quote and invoice from the truck, even with no signal. Built on PowerSync, so data syncs the moment you're back online.

Jobber bills per-seat with AI sold as add-ons. Fixtor is flat-priced with 7 AI roles included. Fixtor Pro is $29/mo vs Jobber Core at $49. At 20 techs, Fixtor saves $290–$645/mo. See /vs/jobber.

HCP charges $79/mo for one user; Fixtor Pro is $29/mo. HCP charges $189/mo for 5 users; Fixtor Growth is $79/mo. HCP has a strong consumer booking funnel — Fixtor's marketplace is on the roadmap. See /vs/housecall-pro.

No — Fixtor and QuickBooks solve different problems. QuickBooks is your accounting; Fixtor is your front office (calls, jobs, invoices, dispatch). They work together. Two-way QB sync is on the Fixtor roadmap (F-1105). See /vs/quickbooks.

Probably not. ServiceTitan is built for 25+ tech operations with a dedicated software manager. Fixtor is built for 1–20 tech operations where the owner is the software manager. If you're outgrowing Jobber, that's where we fit.

AWS ca-central-1 in Montreal. Data does not leave Canada. Encrypted in transit (TLS 1.3) and at rest (AES-256). PIPEDA-compliant handling. See /security for the full architecture.

Yes — by province and service type, from day one. This is native to the product, not a US-first FSM with a Canadian disclaimer. Provincial tax splits and zero-rated services are supported.

Yes. Fixtor follows the 10 PIPEDA fair-information principles for collection, use, disclosure, and retention of personal information. See /privacy for the full policy and /security for technical controls.

US contractors can use Fixtor. Sales tax handling is the only gap — US sales tax rules vary by state and locality, and Fixtor's tax engine is Canada-first. US tax depth is on the roadmap.

Email privacy@fixtor.ai or use the in-app delete option. We confirm in writing, export your data in standard formats if you want a copy, and remove all personal data within 30 days per PIPEDA requirements.